Dear Trevor,

Thank you for writing to us.

If you are unable to find audio input and output device in Device Manager, follow these steps and see if it helps.

1. Restart the PC and go back to Device Manager to see if you can find audio output device under “sound, video, and game controllers”. If it still isn’t there, move to next step.

2. Update audio output device driver. Doing so sometimes fix the problem. If you are wondering how will you do that use Advanced Driver Updater to update driver or you can visit manufacturer website > look for device model number Once you have found them, download and install > then open up the Device Manager again and check if it is now listed. If not move to step 3.

3. Reinstall the audio output device itself, for this you will need to download and install its drivers again. Therefore, before uninstalling the driver ensure the driver is available online. Download and install the right driver > then open Device Manager again to check if it is now listed as expected.

These 3 steps should help fix the problem.

Thanks and Regards

Dear Sir/Mam,

We will appreciate if you can explain the issue in detail. Also, if you haven’t tried the fixes explained in the article we suggest you give it a try.

Thanks and Regards